---
title: "Private All Access 9/11 Ground Zero: Tour, Museum & Observatory"
lang: en
type: tour
city: New York
country: United States
price: 272
currency: EUR
price_unit: per_person
availability: bookable
rating: 4.94
reviews: 79
duration_minutes: 180
languages: [en]
free_cancellation: "true"
rank_in_category: 8 of 19 (9/11 Memorial & Ground Zero Tours)
schedule_checked: 2026-10-21
data_updated: 2026-10-21
canonical: https://guidekin.com/usa/new-york/tours/private-all-access-9-11-ground-zero-tour-museum-observatory/
---

# Private All Access 9/11 Ground Zero: Tour, Museum & Observatory

In our comparison: #8 of 19 in 9/11 Memorial & Ground Zero Tours, by rating weighted by review volume (table below).

## Overview

This deeply personal tour of Ground Zero begins at the site of what served as a rescue center for victims and place for mementos after the attacks: St. Paul's Chapel. The historic church was miraculously unharmed when the Twin Towers fell. 

You'll then walk to the 9/11 Memorial where we'll reflect on the lives lost in the World Trade Center attacks. See "Reflecting Absence," the largest man-made waterfalls on the continent. Your private guide will share the meaning behind the memorial, stories from the day, and how New Yorkers came together in the aftermath. 

Afterward, visit the 9/11 Museum with your skip-the-line ticket for a self-guided tour of the exhibits and artifacts. Next, walk over to Freedom Tower. In the lobby, you can watch "Voices," a film about the Twin Towers and Freedom Tower, before riding the SkyPod elevator 1,250 feet up. Visit the tri-level One World Observatory for panoramic views of NYC, immersive LED displays, and the See Forever Theater.

## Before you book

- Meeting point: We meet inside the Oculus,
- Entry ticket included: skip the ticket desk
- Min. 2 to book: not for solo travellers
- 7 start times: between 09:00 and 15:00
- Wheelchair accessible: operator-marked
- Strollers OK: infants accepted

**Pickup:** No hotel pickup: everyone meets at the start point

## Key facts

- Price: from €272 per person
- Duration: 3h
- Rating: 4.94/5 from 79 reviews (collected from Guidekin & Viator & Tripadvisor)
- Free cancellation (see policy below)
- Operator: ExperienceFirst
- Minimum booking: 2 travellers at this price
- Group: Private tour, your party only
- Guide languages: English
- Tickets: Admission included
- Start times: 09:00, 10:00, 11:00, 12:00, 13:00, 14:00, 15:00
- Booking: Instant confirmation, mobile ticket
- Price checked on Viator: 2026-10-21

## Reviews

4.94 from 79 ratings on Guidekin, Viator & Tripadvisor.
100% of ratings with a star breakdown are 4 or 5 stars: 79 of 79.

- 5 stars: 74 (94%)
- 4 stars: 5 (6%)
- 3 stars: 0 (0%)
- 2 stars: 0 (0%)
- 1 star: 0 (0%)

## What's included

- Views from 150 feet up in the One World Observatory with the highest panoramic views in NYC
- Self-guided tour of the lobby of Freedom Tower with the film “Voices”
- Visit to the meaningful sites of Ground Zero
- Moment of reflection at the “Reflecting Absence” fountains
- A private guide who shares stories about their personal connection to 9/11
- Skip-the-line ticket for the 9/11 Museum, featuring historic artifacts, art, and themed exhibits

## Not included

- Gratuities

## Itinerary

1. **St. Paul's Chapel** (15m) - The tour begins one block from Ground Zero at a historic church, built in 1766, that miraculously survived the falling debris from the attacks. Your guide will explain how this beautiful church served the community in the wake of the tragedy.
2. **Pay your respects to those who lost their lives at the World Trade Center on ...** (30m) - Pay your respects to those who lost their lives at the World Trade Center on 9/11. Your guide will share the meaning behind all the symbolic places in the memorial plaza, including the Survivor Tree and “Reflecting Absence,” which is the largest man-made waterfall on the...
3. **The National 9/11 Memorial & Museum** (30m; admission included) - Skip the line to enter the 9/11 Museum where you’ll take a self-guided tour through the collections of media, memorabilia, historic artifacts, and more.
4. **One World Observatory** (1h; admission included) - Ride the "SkyPod" elevator up 1,250 feet to see breathtaking views of Manhattan from This 360-degree observation deck. The deck spans three levels and includes the See Forever Theater, immersive LED displays, touch-screen video, and dining.

## Schedule

- Runs: Mon, Wed, Thu, Fri, Sat, Sun
- Departures: 09:00, 10:00, 11:00, 12:00, 13:00, 14:00, 15:00
- Schedule last checked: 2026-10-21
- These are published departures, not a live seat count; availability is confirmed at checkout.

## Cancellation

For a full refund, cancel at least 24 hours before the scheduled departure time.

## Meeting point

We meet inside the Oculus, a mall and transportation hub at Ground Zero. Go to Level C2. Your guide will be wearing an orange hat and standing by the L'Arte del Gelato stand.

Ends: back at the meeting point

## Good to know

- Wheelchair accessible
- Infants and small children can ride in a pram or stroller
- Service animals allowed
- Public transportation options are available nearby
- Transportation options are wheelchair accessible
- All areas and surfaces are wheelchair accessible
- Suitable for all physical fitness levels
- A moderate amount of walking is involved. Please wear comfortable shoes
- Please dress appropriately and bring layers in case of cold weather
- Children 5 and under free with paid adult ticket

## Cost for your party

| People | Total | Per person |
|---|---|---|
| 2 | €544 | €272 |
| 4 | €780 | €195 |
| 6 | €1008 | €168 |

Cheapest option for that party size from the operator's current price tiers; the calendar shows the exact figure for your date. Shared tours in 9/11 Memorial & Ground Zero Tours start at €22 per person.

## Compared with other 9/11 Memorial & Ground Zero Tours

| Tour | Price | Duration | Rating | Group |
|---|---|---|---|---|
| **This tour · #8 of 19** | €272 | 3h | 4.94 (79) | private |
| [9/11 Memorial Tour with Optional Museum and One World Access](/usa/new-york/tours/9-11-memorial-tour-with-optional-museum-and-one-world-access/?format=md) | €26 | 2h | 4.97 (1076) | shared |
| [New York Private 9/11 Memorial Tour with Optional Museum Ticket](/usa/new-york/tours/new-york-private-9-11-memorial-tour-with-optional-museum-ticket/?format=md) | €172 | 2h | 4.95 (286) | private |
| [New York 9/11 Memorial With a Personal Story](/usa/new-york/tours/new-york-9-11-memorial-with-a-personal-story/?format=md) | €317 per group | 1h 30m | 5.0 (47) | private |

Ranked #8 of 19 in 9/11 Memorial & Ground Zero Tours by Guidekin score (rating weighted by review volume). Prices here run from €22 to €272, median €62; typical length 2h. 6 of 19 are private. Figures are live from the tour cards; the rubric is our handpicked set, not the whole market.

Full list: https://guidekin.com/usa/new-york/9-11-memorial-tours/?format=md

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