Privacy Policy

1. Introduction

Guidekin ("we", "us", "our") operates the website guidekin.com. This Privacy Policy explains how we collect, use, and protect your personal information when you use our platform.

2. Information We Collect

We may collect the following types of information:

• Account information: name, email address, phone number, and password when you register as a guide
• Profile information: professional bio, license number, languages spoken, profile photo
• Tour content: tour descriptions, photos, pricing, and itineraries you create
• Usage data: pages visited, tour views, browser type, IP address, collected via Google Analytics
• Communication data: messages sent through our contact form

3. How We Use Your Information

• To provide and maintain our platform
• To create and manage your guide account
• To display your tours on our marketplace
• To communicate with you about your account or tours
• To analyze website usage and improve our services
• To prevent fraud and ensure platform security

4. Cookies and Analytics

Cookies are small files a website stores in your browser. We group ours in three:

• Necessary: keep the site working, for example your guide login session. These cannot be switched off.
• Analytics: Google Analytics, via Google Tag Manager, tells us which pages get read and where people give up. We never sell this data or use it to identify you.
• Advertising: Google Ads measures which ads bring visitors here and may show our tours to you on other sites.

Analytics and advertising cookies are yours to decide on. Our cookie banner appears on your first visit, and you can change your mind at any point: open cookie settings, or use the "Cookie settings" link in the footer of every page. Turning a category off also clears the Google cookies already stored in your browser.

Two caveats worth stating plainly. Analytics and advertising tags currently load when a page opens, so a small amount of data may reach Google before you make your choice; once you choose, your setting is applied and the related cookies are removed. And your choice lives in your own browser, which means you set it again on a different browser or device, or after clearing your browsing data.

You can also block cookies in your browser settings, or install the Google Analytics Opt-out Browser Add-on.

5. Data Sharing

We do not sell your personal data. We may share information with:

• Service providers: hosting (Netlify, Railway), image storage (Cloudinary), analytics (Google)
• Legal requirements: if required by law or to protect our rights

6. Data Security

We implement reasonable security measures to protect your data, including encrypted connections (HTTPS), secure password hashing, and access controls. However, no method of transmission over the Internet is 100% secure.

7. Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your account and data
• Export your data

To exercise these rights, contact us at hello@guidekin.com.

8. Data Retention

We retain your data for as long as your account is active. If you delete your account, we will remove your personal data within 30 days, except where retention is required by law.

9. Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal data from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify registered users of significant changes via email.

11. Contact Us

If you have questions about this Privacy Policy, please contact us:

• Email: hello@guidekin.com
• Website: guidekin.com/contact