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Old San Juan: Segway PT and Segway Xafari Ebike Tours

4.7 · 670 ratings on Guidekin, Viator & Tripadvisor 93% of star-rated reviews are 4★ or 5★ Puerto Rico Operated by Segway Tours and Media PR Inc Free cancellation · up to 24 hours before
Duration
2h
Group
Shared tour
Guide languages
English
Start & pickup
09:00, 10:30, 13:00, 16:00 · No hotel pickup: everyone meets at the start point
Booking
Confirmation within 48 hours · mobile ticket
Guidekin's take

Old San Juan on a Segway or a Segway e-bike in a group capped at six, covering more than a dozen sights in two hours with a helmet, sunscreen and secure storage provided.

Riders from twelve, within a set weight range, and the e-bike slot runs only in the afternoon. 4.69 from 670 reviews at €99 per person.

In our comparison: #10 of 11 in Old San Juan Walking & City Tours, by rating weighted by review volume (see the comparison).

How we choose tours →Commissions never affect our verdicts.

Options and prices

2 options from the operator, described in its own words. Prices are the operator's from-prices per adult for a party of two. Click an option to book it on Viator. Guide languages on every option: English.

OptionWhat the operator saysFrom, per adult
Old San Juan Segway PT TourThe page priceOption 1: This tour departs at 10:30am€97
Segway Xafari eBikeTourSegway Xafari Ebike Tour: After familiarizing with the Xafari our guides will open up the second oldest European city in the Americas. Segway Xafari Ebike Tour: Gear up at Pier 2 Old San Juan and bike away towards the Old and New San Juan Duration: 2 hours From Old to New San Juan Segway Xafari Ebike€97

Child prices by age band are shown at checkout. Option texts and prices come from the operator's listing; prices checked on Viator on 19 September 2026.

Included and not included

  • Local guide
  • Sunscreen provided at main office
  • Filtered water (must bring container)
  • Secure storage for belongings
  • Use of helmet
  • Food and drinks
  • Gratuities

Reviews

4.7
670 ratings
Tripadvisor 462 · Viator 208

93% of ratings with a star breakdown are 4★ or 5★: 624 of 670

Star breakdown of all 670 ratings

5 stars
570 · 85%
4 stars
54 · 8%
3 stars
12 · 2%
2 stars
7 · 1%
1 star
27 · 4%

What reviewers say

Reviewers praise the history and easier hill climbs; some booked Segways but received electric bikes instead.

Praised

  • Guides share detailed local history and answer questions throughout the ride
  • Electric bikes and Segways ease the climbs on Old San Juan's hills
  • Riding covers a broad range of landmarks and helps visitors get their bearings
  • Patient instruction helps many beginners feel comfortable before setting off

Complaints

  • Booked Segways have sometimes been unavailable, leading to electric bike substitutions
  • Some report cancellations or scheduling errors with little or no advance notice
  • Some report injuries or difficulty with traffic and cobblestones, while others feel safely guided
  • Some find the commentary too political, while others value its candid perspective

Written by Guidekin from the 100 most recent English reviews on Viator & Tripadvisor (26 December 2023 to 30 August 2026). Refreshed as new reviews arrive; last checked 4 October 2026.

Latest reviews

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Ratings collected from Guidekin, Viator & Tripadvisor.

Meeting point and route

Meeting point

Where
Pier 2, Old San Juan, across from Caridad pharmacy Segway office · Open in Google Maps
Departure
09:00, 10:30, 13:00, 16:00 daily; scheduled year-round (operator schedule, seats confirmed at checkout)
Return
This activity ends back at the meeting point
Pickup
No hotel pickup: everyone meets at the start point
Operator
Segway Tours and Media PR Inc; booking and payment are completed on Viator

Itinerary

About this tour, from the operator

Walking, children and accessibility

The operator's own notes, grouped by topic. Nothing here is added by Guidekin.

Walking and health

  • Not recommended for pregnant travelers
  • Travelers should have at least a moderate level of physical fitness

Children

  • Minimum age is 12 years

Accessibility

  • Public transportation options are available nearby

Good to know

  • Food not included bring or buy your own
  • Age 13+ Minimum age is 12 years

The booking form will also ask for: weights

Cancellation policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

  • 1+ days: Full refund
  • 0-1 days: No refund

Compared with other Old San Juan Walking & City Tours

TourPriceDurationRatingGroup
This tour · #10 of 11€992h4.69 (670)shared
Discovering Puerto Rico: Lifestyle, Art, and Cultural Tour€684h4.92 (350)shared
Old San Juan and El Morro Castle Walking Tour€442h 30m4.86 (737)shared
Old San Juan Historical Walking Tour€412h4.87 (407)shared

Ranked #10 of 11 in Old San Juan Walking & City Tours by Guidekin score (rating weighted by review volume). Prices here run from €23 to €122, median €41; typical length 2h. 1 of 11 are private. Figures are live from the tour cards; the rubric is our handpicked set, not the whole market. Compare all 11 Old San Juan Walking & City Tours

From €99 per adult · Old San Juan Segway PT Tour