Terms of Service - Guidekin

1. About Guidekin

Guidekin is an online platform that connects travelers with licensed local tour guides and tour operators across Europe, Mexico and the Caribbean. Most experiences listed on Guidekin are provided by independent operators and guides. In addition, Guidekin designs and operates its own experiences ("Guidekin Originals"), which are clearly labeled as such on the platform.

2. Acceptance of Terms

By accessing or using guidekin.com, you agree to be bound by these Terms of Service. If you do not agree, please do not use our platform.

3. User Accounts

Guide accounts: To list tours on Guidekin, you must register as a guide and provide accurate information, including a valid tourism licence or guide credential for the country where you operate (in Portugal, RNAAT or SNATTI; in Spain, the regional guide licence; in France, the guide-conférencier card; in Italy, the regional or national guide licence; in Mexico, the SECTUR federal tourist guide credential or RNT operator registration; in the Caribbean, the licence or registration issued by the island's tourism authority). You are responsible for maintaining the confidentiality of your account credentials.

Account accuracy: You agree to provide truthful and up-to-date information. We reserve the right to suspend accounts with false or misleading information.

4. Tour Listings

As a guide, you agree that:

All tour information (descriptions, pricing, photos, itineraries) is accurate and not misleading
You hold all necessary licenses and permits to operate tours in the country where your tours take place
You have the right to use all photos and content you upload
Tour pricing is transparent and includes all mandatory fees

Guidekin reserves the right to review, edit, or remove any tour listing that violates these terms or our content guidelines.

5. Content Moderation

All new tours are subject to review before being published on the platform. We may request changes or decline listings that do not meet our quality standards or violate our policies.

6. Intellectual Property

You retain ownership of the content you create (tour descriptions, photos, etc.). By uploading content to Guidekin, you grant us a non-exclusive, worldwide license to display, distribute, and promote your content on our platform and marketing channels.

7. Prohibited Conduct

You agree not to:

Use the platform for any illegal purpose
Impersonate another person or entity
Upload harmful, offensive, or misleading content
Attempt to gain unauthorized access to our systems
Scrape or collect data from our platform without permission
Circumvent the platform to avoid fees (once payment system is implemented)

8. Third-Party Content

Our platform may display tour information from third-party providers (such as Viator). We do not guarantee the accuracy of third-party content and are not responsible for experiences provided by external operators.

9. Limitation of Liability

For all experiences other than Guidekin Originals, Guidekin acts as a marketplace connecting independent guides, operators and travelers, and is not the provider of the tour. For those third-party experiences we are not liable for:

The quality or safety of tours listed on the platform
Actions or omissions of tour guides or travelers
Loss, injury, or damage arising from tour participation
Service interruptions or technical issues

10. Termination

We may suspend or terminate your account at any time for violation of these terms. You may delete your account at any time by contacting us.

11. Changes to Terms

We may update these Terms of Service from time to time. Continued use of the platform after changes constitutes acceptance of the updated terms. We will notify registered users of significant changes via email.

12. Governing Law

These terms are governed by the laws of Portugal. Any disputes shall be resolved in the courts of Lisbon, Portugal.

13. Contact Us

If you have questions about these Terms, please contact us:

Email: hello@guidekin.com
Website: guidekin.com/contact