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9/11 Ground Zero & Memorial Tour with Optional 9/11 Museum

4.8 · 7,305 ratings on Guidekin, Viator & Tripadvisor 96% of star-rated reviews are 4★ or 5★ New York Operated by ExperienceFirst Free cancellation · up to 24 hours before
Duration
2h–4h
Group
Shared tour
Guide languages
English
Start & pickup
10:15, 10:30, 13:00, 15:00 · No hotel pickup: everyone meets at the start point
Tickets
Admission included
Booking
Instant confirmation · mobile ticket

Options and prices

3 options from the operator, described in its own words. Prices are the operator's from-prices per adult for a party of two. Click an option to book it on Viator. Guide languages on every option: English.

OptionWhat the operator saysFrom, per adult
Walking Tour OnlyThe page priceDuration: 1 hour 30 minutes: A guided tour of Ground Zero, including the 9/11 Memorial. No Museum Entry€26
Walking Tour + Museum TicketDuration: 1 hour 30 minutes: A guided tour of Ground Zero, including the 9/11 Memorial, plus a skip-the-line ticket to the 9/11 Museum. Self-Guided Museum Ticket: This option does not included a guided tour of the 9/11 Museum.€72
Walking Tour + VIP Museum TourDuration: 2 hours 30 minutes: A guided tour of Ground Zero, including the 9/11 Memorial, plus a VIP guided tour of the 9/11 Museum.€99

Child prices by age band are shown at checkout. Option texts and prices come from the operator's listing; prices checked on Viator on 21 October 2026.

Included and not included

  • Skip the Line entry ticket to 9/11 Museum (if option selected)
  • Tales of heroism, tragedy, and resilience to enrich your visit
  • Tour of Ground Zero & key sights including outside St. Paul’s Chapel, Survivor Tree & Memorial Pools
  • 9/11 Museum entry ticket & small-group guided tour with a Docent (if you choose the VIP option)
  • New York City guide with a personal connection to 9/11
  • Gratuities

Reviews

4.8
7,305 ratings
Guidekin, Viator & Tripadvisor

96% of ratings with a star breakdown are 4★ or 5★: 7,018 of 7,305

Star breakdown of all 7,305 ratings

5 stars
6,685 · 92%
4 stars
333 · 5%
3 stars
115 · 2%
2 stars
84 · 1%
1 star
88 · 1%

Latest reviews

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Ratings collected from Guidekin, Viator & Tripadvisor.

Meeting point and route

Meeting point

Where
We meet inside the Oculus, a mall and transportation hub at Ground Zero. Your guide will be wearing an orange hat and standing by the L'Arte del Gelato stand on the main level.
Departure
10:15, 10:30, 13:00, 15:00 daily; scheduled through October 2027 (operator schedule, seats confirmed at checkout)
Pickup
No hotel pickup: everyone meets at the start point
Operator
ExperienceFirst; booking and payment are completed on Viator

Itinerary

About this tour, from the operator

In remembrance of the tragic events that took place on September 11, 2001, visit the landmarks of Ground Zero, including the National September 11 Memorial, with a guide who has a personal connection to that day. This tour offers an intimate encounter with history as you hear the stories of not just tragedy but also heroism and resilience.

Upgrade for entry to the 9/11 Museum. Pre-booking guarantees your spot, and the museum is filled with artifacts to enrich your experience. You can upgrade for a VIP guided tour or a self-guided visit with your skip-the-line ticket.

Walking, children and accessibility

The operator's own notes, grouped by topic. Nothing here is added by Guidekin.

Walking and health

  • Suitable for all physical fitness levels
  • A moderate amount of walking is involved. Please wear comfortable shoes

Children

  • Infants and small children can ride in a pram or stroller
  • Children 3 and under free with paid adult ticket

Accessibility

  • Wheelchair accessible
  • Strollers OK
  • Wheelchair accessible
  • Service animals allowed
  • Public transportation options are available nearby
  • Transportation options are wheelchair accessible
  • All areas and surfaces are wheelchair accessible

Cancellation policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

  • 1+ days: Full refund
  • 0-1 days: No refund

Compared with other 9/11 Memorial & Ground Zero Tours

TourPriceDurationRatingGroup
This tour · #16 of 19€262h–4h4.84 (7305)shared
9/11 Memorial Tour with Optional Museum and One World Access€262h4.97 (1076)shared
New York Private 9/11 Memorial Tour with Optional Museum Ticket€1722h4.95 (286)private
New York 9/11 Memorial With a Personal Story€317 per group1h 30m5.0 (47)private

Ranked #16 of 19 in 9/11 Memorial & Ground Zero Tours by Guidekin score (rating weighted by review volume). Prices here run from €22 to €272, median €62; typical length 2h. 6 of 19 are private. Figures are live from the tour cards; the rubric is our handpicked set, not the whole market. Compare all 19 9/11 Memorial & Ground Zero Tours

From €26 per adult · Walking Tour Only