Half-Day Yunque Rainforest Waterslide & rope swing Guided Tour

• Not recommended for travelers with spinal injuries
• Not recommended for pregnant travelers
• Not recommended for travelers with poor cardiovascular health
• Travelers should have at least a moderate level of physical fitness
• It’s a requirement to have an owned/rented vehicle in order to participate as this tour doesn’t provide transportation at any point. Uber/taxis aren’t allowed as the meeting point is not the final destination.
• Safety is our priority, in order for you to enjoy the experience to its fullest we may have to slightly forward or delay your start time after reservations are made, to avoid heavy flow of people and betterment of the experience. The notification will be sent by email the evening prior the tour.
• Good physical condition required • Participants must be able to hike more than 35 minutes
• Participants with; Walking limitations, Overweight Issues, Permanent Injuries, Recent surgeries or not physically fit are NOT recommended as a good physical condition is required to complete this experience.
• ** If you're traveling with a group but reserved your space separately, you have to notify us that you're together. The chances of being assigned to different tour guides are high, and changes can't be made on the day of the tour ** IMPORTANT: Don’t use the “Special Requirements “ field, contact the provider or notify Viator Customer Support directly.
• Pictures AREN’T part of this experience, if you’d like to bring your phone with you keep in mind you should have a waterproof pouch in order to protect it as it can get damaged during the excursion. Some guides will take pictures which they will share after the tour is done. It’s not their obligation to send this pictures to you after you’ve parted ways.
• OFFICE HOURS: Monday, Tuesday, Wednesday, Fridays 9:00 am - 7:00 pm. Thursday, Saturday, Sunday 7:00 am - 5:00 pm.
• We recommend shoes that you won't mind getting wet and muddy, that have a good grip and a thick sole. Sneakers, water shoes or hiking sandals that cover your toes are the best option. Be mindful that sandals, flip flops, crocs or slides are not allowed as it can be dangerous once wet or muddy.
• Not recommended for travelers with heart problems or other serious medical conditions • Minimum age is 5 years • Max age to participate is 59 years
• Pregnant guests CAN'T participate. To keep the baby/babies and mothers safe we don't allow expecting mommas on this tour as the terrain is uneven and slippery (muddy), therefore making it dangerous for you and your little one(s).
• Running late / Cancelling under 24 hrs prior the tour: Contact your assigned tour guide directly to inform them your ETA, they can give a 5 min grace period if they’re informed. If you arrive late you will be considered a NO SHOW meaning no refund or reschedule will be provided. Cancellations under 24 hrs prior the tour won’t be honored and NO refund will be provided.
• Customers must know how to swim to participate on the tour
• Guests with recent surgeries
• Guests who have epilepsy, heart conditions and/or dizziness
• Minimum age to participate is 5 years
• Max age to participate is 59 years
• Trail is on uneven and muddy terrain. Guest will walk on LOTS of mud.
• Good physical condition required
• Flip Flops, Slides, Crocs or open-toe shoes are NOT allowed.
• Pregnant guests are NOT allowed as it’s dangerous for the mom and baby.
• In order to reach the correct location you must use GOOGLE MAPS.

For a full refund, cancel at least 24 hours before the scheduled departure time.