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Rio Secreto Underground River Tour with Crystal Caves

4.7 · 841 ratings on Guidekin, Viator & Tripadvisor 93% of star-rated reviews are 4★ or 5★ Cancún Operated by Cancun Vacation Experts Free cancellation · up to 24 hours before
Duration
3h–8h
Group
Shared tour
Guide languages
English, Spanish
Start & pickup
07:30, 08:30, 09:00, 10:00, 11:00, 12:00, 13:00, 14:00 · Hotel pickup from 295 pickup points
Booking
Instant confirmation · mobile ticket
Guidekin's take

Wading through an underground river beneath stalactites in the Río Secreto reserve with a guide, wetsuit, helmet and water shoes, then a Mayan buffet lunch.

The base tier is admission only; transport, Tulum or Cobá add ons are separate options and the dock fee is extra. 4.68 from 841 reviews at €80 per person.

In our comparison: #33 of 46 in Day Trips, by rating weighted by review volume (see the comparison).

How we choose tours →Commissions never affect our verdicts.

Options and prices

6 options from the operator, described in its own words. Prices are the operator's from-prices per adult for a party of two. Click an option to book it on Viator. Guide languages on every option: English, Spanish.

OptionWhat the operator saysFrom, per adult
Rio Secreto Admission OnlyThe page priceRio Secreto Admission: Includes admission to Rio Secreto, WITHOUT TRANSPORTATION. Pickup included€80
Rio Secreto + TransportationTour includes admission to Rio Secreto and transportation to and from select Cancun and Playa Mujeres hotels Pickup included€108
R. Secreto Plus Access +TranspDuration: 7 hours Plus Option w/ Transportation: Add three more activities: - Bike ride. - Walk in a dry cave. - Rappel. Pickup included€117
Tulum & Rio SecretoTulum ruins: Upgrade your experience and visit a beautiful Mayan city of Tulum with the help of our experts in Archaeological zones Duration: 8 hours Pickup included€126
Rio Secreto + Puerto Morelos Rio Secreto + Puerto Morelos : Reef & cavern Explorer. Vibrant underwater world of the Puerto Morelos reef, along with the Río Secreto tour. Duration: 8 hours Pickup included€126

Children from €58 (ages 4 to 11). Option texts and prices come from the operator's listing; prices checked on Viator on 19 September 2026.

Included and not included

  • Use of all necessary equipment (wet suit, hard hat, water shoes, life vest)
  • Professional guide
  • Lockers and towels
  • Lunch
  • Hotel pickup and drop-off (if option selected)
  • Gratuities
  • Hotel pickup and drop-off (if option not selected) for admision ticket only.
  • Dock Fee
  • Photos

Reviews

4.7
841 ratings
Tripadvisor 436 · Viator 405

93% of ratings with a star breakdown are 4★ or 5★: 783 of 841

Star breakdown of all 841 ratings

5 stars
701 · 83%
4 stars
82 · 10%
3 stars
17 · 2%
2 stars
12 · 1%
1 star
29 · 3%

What reviewers say

Cave swims and patient guides draw praise; the camera ban and costly official photos are a recurring frustration.

Praised

  • Knowledgeable guides explain cave formations and answer questions
  • Patient support for nervous visitors and help through tricky sections
  • Walking and swimming among cave formations in clear water
  • Small groups explore separate routes without feeling crowded

Complaints

  • The ban on personal cameras leaves costly official photos as the only photography option
  • Some report smooth transfers, while others face pickup errors, long waits or uncomfortable vans
  • Uneven, slippery ground and climbs make the route demanding for some visitors
  • Some enjoy the buffet, while others find the food mediocre

Written by Guidekin from the 100 most recent English reviews on Viator & Tripadvisor (7 August 2025 to 23 September 2026). Refreshed as new reviews arrive; last checked 3 October 2026.

Latest reviews

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Ratings collected from Guidekin, Viator & Tripadvisor.

Meeting point and route

Meeting point

Departure
07:30, 08:30, 09:00, 10:00, 11:00, 12:00, 13:00, 14:00 daily; scheduled year-round (operator schedule, seats confirmed at checkout)
Pickup
Hotel pickup from 295 pickup points (295 pickup points listed by the operator, 295 of them hotels)
Operator
Cancun Vacation Experts; booking and payment are completed on Viator

Itinerary

About this tour, from the operator

Walking, children and accessibility

The operator's own notes, grouped by topic. Nothing here is added by Guidekin.

Walking and health

  • Not recommended for pregnant travelers
  • Not recommended for travelers with poor cardiovascular health
  • Travelers should have at least a moderate level of physical fitness

Children

  • The minimum age is 4 years. For the Rio Secreto Plus and Rio Secreto with snorkel options, the minimum age is 7 years due to the additional activities.

Accessibility

  • Public transportation options are available nearby

Good to know

  • Food included see what is included
  • Children from €58 ages 4 to 11

Cancellation policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

  • 1+ days: Full refund
  • 0-1 days: No refund

Compared with other Day Trips

TourPriceDurationRatingGroup
This tour · #33 of 46€803h–8h4.68 (841)shared
Chichen Itza Private Tour from Cancun and Riviera Maya€3996h4.99 (342)private
Private Tour to Tulum, Cenote and Swimming with Turtles€2705h5.0 (239)private
Private Turtles & Cenotes Adventure€2825h4.94 (489)private

Ranked #33 of 46 in Day Trips by Guidekin score (rating weighted by review volume). Prices here run from €18 to €813, median €100; typical length 8h. 6 of 46 are private. Figures are live from the tour cards; the rubric is our handpicked set, not the whole market. Compare all 46 Day Trips

From €80 per adult · Rio Secreto Admission Only