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Cancun Whale Shark Encounter from Cancun

4.7 Great 188 reviews
|
4h–5h
|
English, Spanish
Free cancellation Instant confirmation Live guide

Ratings & Reviews

4.7
188 reviews
5
165
4
10
3
3
2
4
1
6
Ratings collected from Guidekin & Viator & Tripadvisor

Guidekin's take

Cancún hotel pickup tier in our Whale Shark Tours comparison.

Trade-off: Dock fee and marine park tax on the day.

Last checked: September 19, 2026. Commissions never affect our verdicts.

Overview

Guidekin summary

A seasonal boat trip from the Punta Sam marina to snorkel beside whale sharks with certified guides, ending with ceviche and a stop at Playa Norte on Isla Mujeres; breakfast, gear and hotel pickup are included. The dock fee and marine park tax are paid on the day. 4.72 from 188 reviews at €195 per person.

From the guide

Come join us in this once in a lifetime experience and live the most incredible adventure swimming beside this ocean’s gentle giants, your encounter will be supervised by our very experienced guides not to mention you’ll be wearing our snorkeling gear certified by National Geographic Snorkeler.

We start the adventure picking you up from any hotel in Cancun, Riviera Maya or Playa del Carmen to take you to our new private marina in Punta Sam in Cancun. After a light breakfast we board and head to the Whale Shark protected area where, after finding them, we will start the dives, 2 to 3 per person, always in couples and with our certified guide. After the dives it is not over, before we head back to our marina we will visit beautiful Playa Norte beach in Isla Mujeres where you will have an hour to relax and enjoy the best ceviche prepared by our crew!

Then we go back to our marina in Cancun where our a/c vans will take you back to your hotel or condo.

Tour options

The operator sells this tour in 2 versions. Prices are the operator's current list for two travellers; the calendar shows the exact figure for your date and party.

Tour from the Marina

from €195 / person
Guide: Spanish, English

Without Hotel Pickup: Meet us directly at our marina in Punta Sam.

Tour from Cancun

from €204 / person
Guide: Spanish, English

Pickup included

Schedule & Availability

Runs daily
Departures: 06:30, 07:10
Scheduled through September 2027

This tour runs daily, departing at 06:30, 07:10. Scheduled through September 2027. These are the operator’s scheduled departures, not a live seat count: availability is confirmed at checkout. Schedule last checked September 19, 2026.

What's Included

Meeting point pickup for vacation rentals
Hotel pickup and drop-off from most Cancun hotels
Light breakfast and sterilized snorkeling gear
Bottled water and soft drinks
Professional and certified bilingual guide
Visit to Playa Norte beach in Isla Mujeres
Fish ceviche & snacks

What's Not Included

Dock fee and Marine Park Federal Tax

Itinerary

Playa Norte Stop 1
After the dives, we will head to this beautiful beach in Isla Mujeres where you can do some more snorkeling, and taste the famous Captain Ceviche!
50 min

Departure & Return

Pickup included

We will confirm the exact pickup time and location on the day before the activity.

Start point

Our own private marina is conveniently located in Punta Sam right next to the Isla Mujeres ferry terminal and the Villa del Palmar hotel. Please arrive 30 minutes before the schedule departure time.

End point

Our own private marina is conveniently located in Punta Sam right next to the Isla Mujeres ferry terminal and the Villa del Palmar hotel. Please arrive 30 minutes before the schedule departure time.

Additional Information

  • Wheelchair accessible
  • Not recommended for travelers with spinal injuries
  • Infants and small children can ride in a pram or stroller
  • Not recommended for pregnant travelers
  • Travelers should have at least a moderate level of physical fitness
  • Children must be accompanied by an adult
  • Dress code casual, don't forget your swimsuit!
  • Operated by a bilingual guide
  • Vegetarian option is available, please advise at time of booking if required
  • Pregnant women are not allowed for safety reasons and as per federal regulations.
  • Even though the probability of seeing whale sharks is very high, we cannot guarantee sightings.

Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

1+ daysFull refund
0-1 daysNo refund
From € 195 / person