Río Secreto's underground river, walked and swum by helmet lamp in wetsuit and life jacket, paired with the Tulum ruins and a regional buffet, with government fees and hotel transport included.
Alcohol, photos and souvenirs are extra. 4.73 from 453 reviews at €126 per person for 5h 30m.
In our comparison: #4 of 11 in Day Trips from Tulum, by rating weighted by review volume (see the comparison).
Life jacket. Wetsuit. Lockers. Towels. Helmet with lamp.
Government Fees
Non-alcoholic drinks
Air-conditioned vehicle
Regional buffet
Umbrella
Alcoholic Beverages
Photos
Souvenirs
Child prices by age band are shown at checkout. Option texts and prices come from the operator's listing; prices checked on Viator on 19 September 2026.
Reviews
4.7
453 ratings Guidekin, Viator & Tripadvisor
94% of ratings with a star breakdown are 4★ or 5★: 424 of 453
Star breakdown of all 453 ratings
5 stars
386 · 85%
4 stars
38 · 8%
3 stars
13 · 3%
2 stars
4 · 1%
1 star
12 · 3%
What reviewers say
Reviewers praise the caves and knowledgeable guides, but repeatedly object to the cost of the tour photos.
Praised
Knowledgeable guides explaining cave geology and Mayan history
Patient guidance that helps nervous visitors and children feel safe
Exploring the underground river and cave formations
Tulum's ruins, historical explanations and coastal views
Guests appreciate the equipment provided for exploring the caves
Complaints
Expensive tour photos, with personal cameras barred from the caves
Some find the cave manageable, while others struggle with rocky paths and wading
Some expected Tulum first but visited after the caves, in uncomfortable afternoon heat
Long transfers and return times later than advertised
Written by Guidekin from the 100 most recent English reviews on Viator & Tripadvisor (13 March 2024 to 18 September 2026). Refreshed as new reviews arrive; last checked 3 October 2026.
Latest reviews
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Ratings collected from Guidekin, Viator & Tripadvisor.
Meeting point and route
Meeting point
Where
Guests staying in Tulum Downtown or where pickup is unavailable may choose the meeting point: Super Aky (BBVA): 07:00., Guests staying in downtown Playa del Carmen or where pickup is unavailable may choose a meeting point: La Perla Pixan 07:35, Plaza Antigua (Elite Lockers) 07:50, Coco Bongo 07:45. If none is selected, the closest to your accommodation will be assigned., Guests staying in downtown Playa del Carmen or where pickup is unavailable may choose a meeting point: La Perla Pixan 07:35, Plaza Antigua (Elite Lockers) 07:50, Coco Bongo 07:45. If none is selected, the closest to your accommodation will be assigned., For guests staying at hotels in downtown Cancún, you may choose one of the following meeting points:
– OASIS SMART: 07:50
If no meeting point is selected, the one closest to your hotel will be assigned automatically., For guests staying at hotels in downtown Cancún, you may choose one of the following meeting points:
– AMBIANCE SUITES: 07:50
If no meeting point is selected, the one closest to your hotel will be assigned., For guests staying at hotels in downtown Cancún, you may choose one of the following meeting points:
– IBIS CANCÚN: 07:55
If no meeting point is selected, the one closest to your hotel will be assigned., Guests staying in downtown Playa del Carmen or where pickup is unavailable may choose a meeting point: La Perla Pixan 07:35, Plaza Antigua (Elite Lockers) 07:50, Coco Bongo 07:45. If none is selected, the closest to your accommodation will be assigned., Carretera Federal Libre Chetumal – Puerto Juárez Km 283.5, Ejido Sur, 77712 Playa del Carmen, Quintana Roo, México
Departure
08:30 daily; scheduled year-round (operator schedule, seats confirmed at checkout)
Return
This activity ends back at the meeting point
Pickup
Hotel pickup included
Operator
Rio Secreto; booking and payment are completed on Viator
Itinerary
1
Tulum
You will arrive to Tulum Ruins, where their guide will provide approximately 40 minutes of information about the área, as well as some instructions about the tour, so they can be able to enjoy almost one hour of free time before going to Río Secreto.
2h · Admission included
2
Rio Secreto
When arriving to the reserve, one of our guides will provide them with safety measures and the necessary equipment.
Before entering the mayan underworld, visitors will tour around the paths of our nature reserve, where they will receive a mayan welcome.
You will walk and swim through beautiful natural cristal galleries, during a tour of máximum 1km, lasting approximately 1.5 hours.
3h · Admission included
About this tour, from the operator
Río Secreto is the new ecological inspiration of our region. It has recently been designated as one of Mexico’s most distinct and alluring nature reserves, and this unique destination is quickly becoming the pride of all Mexicans.
Visitors often feel transformed by their journey deep inside Río Secreto. It’s a rare and exotic opportunity to admire the unequaled beauty of our beloved Mexico and Mother Earth
Walking, children and accessibility
The operator's own notes, grouped by topic. Nothing here is added by Guidekin.
Walking and health
Not recommended for travelers with poor cardiovascular health
Travelers should have at least a moderate level of physical fitness
Accessibility
Public transportation options are available nearby
Not recommended for travelers with spinal injuries
Good to know
Food included Non-alcoholic drinks
Cancellation policy
For a full refund, cancel at least 24 hours before the scheduled departure time.
Ranked #4 of 11 in Day Trips from Tulum by Guidekin score (rating weighted by review volume). Prices here run from €38 to €208, median €126; typical length 8h. 1 of 11 are private. Figures are live from the tour cards; the rubric is our handpicked set, not the whole market. Compare all 11 Day Trips from Tulum