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London Theatre: The Phantom of the Opera

4.5 · 229 ratings on Guidekin, Viator & Tripadvisor 89% of star-rated reviews are 4★ or 5★ London Operated by TTG Encore
Duration
2h 30m
Group
Shared tour
Start & pickup
13:00, 14:30, 19:30 · No hotel pickup: everyone meets at the start point
Tickets
Admission included
Booking
mobile ticket
Guidekin's take

See The Phantom of the Opera at His Majesty's Theatre, with an admission ticket and booking fees included.

Balcony seats have limited legroom and may have a safety rail in view; the show is recommended for ages eight and above. 4.53 from 229 reviews at €40 per person for 2h 30m.

How we choose tours →Commissions never affect our verdicts.

Options and prices

26 options from the operator, described in its own words. Prices are the operator's from-prices per adult for a party of two. Click an option to book it on Viator.

OptionWhat the operator saysFrom, per adult
Royal CircleThe page priceRoyal Circle€40
BalconyBalcony€40
Royal CircleRoyal Circle€40
Royal CircleRoyal Circle€40
Royal CircleRoyal Circle€40

Child prices by age band are shown at checkout. Option texts and prices come from the operator's listing; prices checked on Viator on 3 October 2026.

Included and not included

  • All taxes, fees and handling charges
  • Admission ticket
  • Hotel pickup and drop off
  • Food & Drinks

Reviews

4.5
229 ratings
Guidekin, Viator & Tripadvisor

89% of ratings with a star breakdown are 4★ or 5★: 204 of 229

Star breakdown of all 229 ratings

5 stars
170 · 74%
4 stars
34 · 15%
3 stars
13 · 6%
2 stars
1 · 0%
1 star
11 · 5%

What reviewers say

Reviewers praise the singing and staging; cramped seating and limited legroom are recurring concerns.

Praised

  • Powerful singing and strong acting from the cast
  • Detailed sets, costumes and chandelier effects
  • The historic theatre's intimate atmosphere
  • Helpful staff who assist with finding seats

Complaints

  • Some find the seats comfortable while others report cramped seating and little legroom
  • Some praise clear views while others report pillars or seat position blocking stage action
  • Stairs and a lack of lifts can make reaching seats difficult for visitors with limited mobility
  • An auditorium that can feel hot and poorly ventilated

Written by Guidekin from the 100 most recent English reviews on Viator & Tripadvisor (22 October 2017 to 12 September 2026). Refreshed as new reviews arrive; last checked 4 October 2026.

Latest reviews

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Ratings collected from Guidekin, Viator & Tripadvisor.

Meeting point and route

Meeting point

Where
His Majesty's Theatre London, Haymarket, SW1Y 4QL London, United Kingdom · Open in Google Maps
Departure
13:00, 14:30, 19:30 daily; scheduled through October 2027 (operator schedule, seats confirmed at checkout)
Return
This activity ends back at the meeting point
Pickup
No hotel pickup: everyone meets at the start point
Operator
TTG Encore; booking and payment are completed on Viator

Itinerary

About this tour, from the operator

The Phantom of The Opera is a haunting musical which traces the tragic love story of a beautiful young opera singer and a composer shamed by his physical appearance into a shadowy existence beneath the majestic Paris Opera House.

The show received its world premiere at His Majesty's Theatre in London on 9th October 1986 and has since been played out to over 9,500 audiences in the West End. A true theatre blockbuster that is not to be missed whilst in London!

* Seats may have a slight restricted view of the stage *

Walking, children and accessibility

The operator's own notes, grouped by topic. Nothing here is added by Guidekin.

Walking and health

  • Suitable for all physical fitness levels

Children

  • Infants and small children can ride in a pram or stroller
  • Children Under 3 will not be admitted

Accessibility

  • Wheelchair accessible
  • Strollers OK
  • Wheelchair accessible
  • Service animals allowed
  • Public transportation options are available nearby
  • Wheelchair locations are available on a request basis only

Good to know

  • Food not included bring or buy your own
  • Age 8+ Children Under 3 will not be admitted
  • Non-refundable no free cancellation

Cancellation policy

All sales are final. No refund is available for cancellations.

  • 0+ days: No refund
From €40 per adult · Royal Circle