Sign in

The Enchanted Mirror by HiddenCity

5.0 · 167 ratings on Guidekin & Tripadvisor 99% of star-rated reviews are 4★ or 5★ London Operated by HiddenCity Free cancellation · up to 24 hours before
Duration
3h–4h
Group
Private tour, your party only
Start & pickup
No hotel pickup: everyone meets at the start point
Booking
Instant confirmation · mobile ticket
Guidekin's take

Solve a fairytale puzzle trail through West London on a private tour for your party, with choices that change the story.

Physical puzzles, character interactions and prizes for successful teams are included; you need a phone for the text clues and calls. 4.96 from 167 reviews at €35 per person for 3h–4h.

How we choose tours →Commissions never affect our verdicts.

Price and inclusions

One price for every traveller: €35 per adult.

Included and not included

  • Interactions with people you meet, in the real world
  • A prize for every player in successful teams, as well as your place on the leaderboard
  • Hands-on physical puzzles for your team to solve
  • Interactive text messages and phone calls with characters in the story
  • A story that changes with the decisions you make
  • Optional breaks in pubs and cafes, where you can pick up refreshments
  • A fully flexible ticket – you can change your date or time yourself, any time

    Child prices by age band are shown at checkout. Option texts and prices come from the operator's listing; prices checked on Viator on 1 October 2026.

    Reviews

    5.0
    167 ratings
    Guidekin & Tripadvisor

    99% of ratings with a star breakdown are 4★ or 5★: 165 of 167

    Star breakdown of all 167 ratings

    5 stars
    163 · 98%
    4 stars
    2 · 1%
    3 stars
    1 · 1%
    2 stars
    1 · 1%
    1 star
    0 · 0%

    What reviewers say

    Reviewers enjoy the puzzles, unfamiliar streets and pub stops; occasional messaging glitches can interrupt the game

    Praised

    • Clues reveal unfamiliar streets and details even to people who know London
    • Puzzles feel challenging but solvable, with hints available when needed
    • Pub and cafe stops let teams rest and explore at their own pace
    • Shopkeepers and pub staff play along with code words and physical clues
    • Shared puzzle solving keeps families, friends and colleagues engaged

    Complaints

    • Occasional messaging glitches delay clues or reject correct answers
    • The amount of walking can be tiring for adults and children

    Written by Guidekin from the 100 most recent English reviews on Tripadvisor (6 April 2024 to 3 September 2026). Refreshed as new reviews arrive; last checked 4 October 2026.

    Latest reviews

    Loading the latest reviews…

    Reviews are shown as the platforms publish them and removed when they disappear there.

    Ratings collected from Guidekin & Tripadvisor.

    Meeting point and route

    Meeting point

    Where
    Follow instructions sent via mobile. · Open in Google Maps
    Departure
    Runs daily; scheduled year-round (operator schedule, seats confirmed at checkout)
    Pickup
    No hotel pickup: everyone meets at the start point
    Operator
    HiddenCity; booking and payment are completed on Viator

    Itinerary

    About this tour, from the operator

    Walking, children and accessibility

    The operator's own notes, grouped by topic. Nothing here is added by Guidekin.

    Walking and health

    • Suitable for all physical fitness levels

    Accessibility

    • Service animals allowed
    • Public transportation options are available nearby

    Good to know

    • Min. 2 to book not for solo travellers

    Cancellation policy

    For a full refund, cancel at least 24 hours before the scheduled departure time.

    • 1+ days: Full refund
    • 0-1 days: No refund
    From €35 per adult