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Tulum, Cenote and Playa del Carmen from Cancun

4.8 · 331 ratings on Guidekin, Viator & Tripadvisor 96% of star-rated reviews are 4★ or 5★ Cancún Operated by Ekinox Tours Free cancellation · up to 24 hours before
Duration
10h
Group
Shared tour · private option available
Guide languages
Portuguese, English, Spanish
Start & pickup
07:00 · Hotel pickup only on 3 of 4 options (Bilingual Tour with Pickup, Tulum Cenote Plus +1)
Tickets
Admission not included, pay on site
Booking
Instant confirmation · mobile ticket
Guidekin's take

A budget full day from Cancún: a guided walk through Tulum, a swim in Cenote Mariposa with lockers, a buffet meal and two hours on Playa del Carmen's Fifth Avenue at sunset.

The site admissions and taxes are paid on the day, and drinks are extra. 4.82 from 331 reviews at €35 per person for 10h.

In our comparison: #17 of 46 in Day Trips, by rating weighted by review volume (see the comparison).

How we choose tours →Commissions never affect our verdicts.

Options and prices

4 options from the operator, described in its own words. Prices are the operator's from-prices per adult for a party of two. Click an option to book it on Viator.

OptionWhat the operator saysFrom, per adult
Tour with Meeting PointThe page priceSpanish, EnglishDoes not include Pickup€35
Bilingual Tour with PickupSpanish, EnglishPickup at main hotels: Pickup at your accommodation (Only applies if it is a main destination hotel). Hostels, Airbnbs or residences do not apply. Pickup included€44
Tulum Cenote PlusSpanish, Portuguese, EnglishBox lunch Pickup included€62
Private TourSpanish, Portuguese, EnglishPickup included€361 for 2+ people

Children from €26 (ages 3 to 11). Option texts and prices come from the operator's listing; prices checked on Viator on 19 September 2026.

Included and not included

  • Swim in semi-open cenote
  • Lockers in cenote
  • Air-conditioned vehicle
  • Water bottle in the archaeological zone
  • Buffet food
  • 2 hour tour in Playa del Carmen
  • Guided tour and free time in Tulum
  • Admissions, fees and taxes. Adults 40 USD and children 20 USD (Mexicans with INE preferential rate)
  • Drinks in the restaurant
  • Souvenirs and personal expenses
  • Tips
  • PAYMENT BY PRIVATE MODALITY

Reviews

4.8
331 ratings
Tripadvisor 319 · Viator 12

96% of ratings with a star breakdown are 4★ or 5★: 319 of 331

Star breakdown of all 331 ratings

5 stars
299 · 90%
4 stars
20 · 6%
3 stars
4 · 1%
2 stars
2 · 1%
1 star
6 · 2%

What reviewers say

Reviewers praise the Mayan history explanations and cenote swims; slow pickup rounds are a recurring complaint.

Praised

  • Guides explain Mayan history with clear storytelling and humor
  • Friendly staff offer attentive care and practical advice
  • Refreshing cenote swims are a frequent highlight
  • Local dishes and variety at the buffet lunch
  • Time to stroll and shop in Playa del Carmen

Complaints

  • Some find pickup rounds slow, while others describe smooth collection
  • Heat makes walking around the Tulum ruins uncomfortable
  • Some enjoy the buffet, while others find the food disappointing
  • Some report unclear or incorrect meeting details, while others find communication clear

Written by Guidekin from the 100 most recent English reviews on Viator & Tripadvisor (24 September 2025 to 2 October 2026). Refreshed as new reviews arrive; last checked 3 October 2026.

Latest reviews

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Ratings collected from Guidekin, Viator & Tripadvisor.

Meeting point and route

Meeting point

Where
The guide is duly identified with a blue uniform, logo and name "Ekinox Tours" engraved in silver letters. The guide will wait for you in the motor lobby of your hotel · Open in Google Maps
Departure
07:00 daily; scheduled year-round (operator schedule, seats confirmed at checkout)
Return
This activity ends back at the meeting point
Pickup
Hotel pickup only on 3 of 4 options (Bilingual Tour with Pickup, Tulum Cenote Plus +1) (311 pickup points listed by the operator, 311 of them hotels)
Operator
Ekinox Tours; booking and payment are completed on Viator

Itinerary

About this tour, from the operator

Explore the ancient walled city of Tulum and immerse yourself in the rich Mayan culture through its impressive remains. Afterwards, cool off with a swim in the crystal-clear waters of Cenote Mariposa and enjoy a delicious buffet prepared especially for you. At sunset, visit the famous Quinta Avenida in Playa del Carmen, where you can browse boutiques and shopping malls. Don't miss this exciting adventure in the Riviera Maya!

Walking, children and accessibility

The operator's own notes, grouped by topic. Nothing here is added by Guidekin.

Walking and health

  • Suitable for all physical fitness levels

Children

  • Infants and small children can ride in a pram or stroller
  • Infants are required to sit on an adult’s lap
  • The strollers must be foldable

Accessibility

  • Strollers OK
  • Public transportation options are available nearby

Good to know

  • Food included Buffet food
  • Children from €26 ages 3 to 11

Cancellation policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

  • 1+ days: Full refund
  • 0-1 days: No refund

Compared with other Day Trips

TourPriceDurationRatingGroup
This tour · #17 of 46€3510h4.82 (331)shared
Chichen Itza Private Tour from Cancun and Riviera Maya€3996h4.99 (342)private
Private Tour to Tulum, Cenote and Swimming with Turtles€2705h5.0 (239)private
Private Turtles & Cenotes Adventure€2825h4.94 (489)private

Ranked #17 of 46 in Day Trips by Guidekin score (rating weighted by review volume). Prices here run from €18 to €813, median €100; typical length 8h. 6 of 46 are private. Figures are live from the tour cards; the rubric is our handpicked set, not the whole market. Compare all 46 Day Trips

From €35 per adult · Tour with Meeting Point