Sign in

Tulum Ruins and Cenote Guided Tour from Cancun

4.6 · 2,606 ratings on Guidekin, Viator & Tripadvisor 89% of star-rated reviews are 4★ or 5★ Cancún Operated by Sat Mexico Tours Free cancellation · up to 24 hours before
Duration
8h–9h
Group
Shared tour
Guide languages
English, Spanish
Start & pickup
08:00 · Hotel pickup from 26 pickup points
Booking
Instant confirmation · mobile ticket
Guidekin's take

A guided walk through the clifftop ruins of Tulum with free time after, then a cenote swim with life jackets and lockers included, by air conditioned coach from Cancún or the Riviera Maya.

Lunch, the Tulum entry fee and the cenote conservation fee are all paid separately. 4.56 from 2,606 reviews at €81 per person.

In our comparison: #44 of 46 in Day Trips, by rating weighted by review volume (see the comparison).

How we choose tours →Commissions never affect our verdicts.

Options and prices

2 options from the operator, described in its own words. Prices are the operator's from-prices per adult for a party of two. Click an option to book it on Viator. Guide languages on every option: English, Spanish.

OptionWhat the operator saysFrom, per adult
Pick Up From Riviera MayaThe page priceShared Pick Up: Please note that this option is eligible for hotels in the Riviera Maya. Pickup included€80
Pick Up From CancúnHotel Pick Up: Please note that this option is eligible for hotels in the Cancun Hotel Zone only. Pickup included€80

Children from €71 (ages 3 to 11). Option texts and prices come from the operator's listing; prices checked on Viator on 19 September 2026.

Included and not included

  • Lifejackets and lockers at the Cenote
  • Round trip transportation with air-conditioned.
  • Multilingual guided tour at the Tulum Archaeological site
  • One bottle of water
  • Guided tour and free time in Tulum
  • Personal expenses
  • Gratuities
  • Lunch
  • Cenote conservation fee
  • Tulum arqueological zone

Reviews

4.6
2,606 ratings
Tripadvisor 2,195 · Viator 411

89% of ratings with a star breakdown are 4★ or 5★: 2,328 of 2,606

Star breakdown of all 2,606 ratings

5 stars
2,047 · 79%
4 stars
281 · 11%
3 stars
92 · 4%
2 stars
51 · 2%
1 star
135 · 5%

What reviewers say

Reviewers praise the guides and cenote swims, but repeated reports of missed pickups raise concerns about reliability.

Praised

  • Knowledgeable guides explain Mayan history and culture with humour
  • Refreshing cenote swims after walking around the ruins
  • Coastal views from the Tulum ruins
  • Comfortable buses and smooth driving

Complaints

  • Confusing pickup details, changed meeting points and missed collections
  • Cancellations at short notice, sometimes followed by refund difficulties
  • An unadvertised Playa del Carmen shopping stop makes the day longer than expected
  • Some find the stops rushed, while others report enough time to explore

Written by Guidekin from the 100 most recent English reviews on Viator & Tripadvisor (5 October 2023 to 7 July 2026). Refreshed as new reviews arrive; last checked 3 October 2026.

Latest reviews

Loading the latest reviews…

Reviews are shown as the platforms publish them and removed when they disappear there.

Ratings collected from Guidekin, Viator & Tripadvisor.

Meeting point and route

Meeting point

Where
Lobby of hotel Oasis Smart , Lobby of Aquaworld water park · Open in Google Maps
Departure
08:00 daily; scheduled year-round (operator schedule, seats confirmed at checkout)
Return
This activity ends back at the meeting point
Pickup
Hotel pickup from 26 pickup points (26 pickup points listed by the operator, 26 of them hotels)
Operator
Sat Mexico Tours; booking and payment are completed on Viator

Itinerary

About this tour, from the operator

Walking, children and accessibility

The operator's own notes, grouped by topic. Nothing here is added by Guidekin.

Walking and health

  • Not recommended for pregnant travelers
  • Not recommended for travelers with poor cardiovascular health
  • Suitable for all physical fitness levels

Children

  • Infants are required to sit on an adult’s lap

Accessibility

  • Public transportation options are available nearby

Good to know

  • Food not included bring or buy your own
  • Children from €71 ages 3 to 11

Cancellation policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

  • 1+ days: Full refund
  • 0-1 days: No refund

Compared with other Day Trips

TourPriceDurationRatingGroup
This tour · #44 of 46€818h–9h4.56 (2606)shared
Chichen Itza Private Tour from Cancun and Riviera Maya€3996h4.99 (342)private
Private Tour to Tulum, Cenote and Swimming with Turtles€2705h5.0 (239)private
Private Turtles & Cenotes Adventure€2825h4.94 (489)private

Ranked #44 of 46 in Day Trips by Guidekin score (rating weighted by review volume). Prices here run from €18 to €813, median €100; typical length 8h. 6 of 46 are private. Figures are live from the tour cards; the rubric is our handpicked set, not the whole market. Compare all 46 Day Trips

From €81 per adult · Pick Up From Riviera Maya